Sales Engineer

Are you looking to join a dynamic team where you have the autonomy and challenge that lets you learn and grow your career?   Are you energized when you know that your contributions matter and make a difference in business success?  If yes, then Badger Meter may be a great place for you!
 

For more than 115 years, Badger Meter has provided strong, stable financial growth, in turn providing employees with the opportunity to build long, successful careers. As a leading manufacturer of flow measurement technology, Badger Meter offers many opportunities to measure what matters in protecting the world’s water and other precious resources. Our company is large enough to continually drive market innovation, all while we maintain a collaborative and flexible working atmosphere.

What You Will Contribute:

The Sales Engineer will support customers and internal stakeholders on Badger Meter’s Flow Instrumentation products by providing application specific product recommendations, technical support, assistance on sales quotations, and enhancing the knowledge base for Badger’s products within the company.  Like all members of the customer care department, the Sales Engineer is team oriented, self directed, and highly responsive to customer needs, with the purpose of making it as easy as possible for our customers to choose, buy and use our products. In addition to these tasks, the Sales Engineer will also be responsible for the following main accountabilities:

Qualifications:

• Achieve and maintain a deep technical understanding of the product lines, capabilities, and applicability relating to different customer applications
• Presale and post-sale technical sales support mainly via telephone and e-mail
• Using software and other tools to assist customers into the most suitable products by providing sizing, specification, and other relevant technical data
• Review the technical aspects and documentation requirements and coordinate and provide these elements for major project quotations
• Act as an internal escalation point for advanced customer related issues
• Provide product training to internal staff and to external customers and reps as requested
• Work with other departments (Marketing, Engineering) on certain projects such as specification review, selection of product accessories, setting priorities for product testing, and enhancements to our software tools and systems
• Proactively contact customers for cross selling opportunities on existing and prospective projects
• Build relationships by providing excellent customer service:
  • Acknowledgement of assigned/claimed customer requests within 4 hours of receipt, including proactive establishment of the timing of next steps
  • Whenever possible providing first contact resolution
• Bachelor’s Degree in Engineering, Chemistry, or other technical field or equivalent
• 3+ years of technical and/or sales experience
• Intermediate Knowledge of MS Word, Excel, and Outlook
• Project management experience a plus
• Knowledge of theory and application of flow meters and control valves desired
• Knowledge of Chem/Petrochem market a plus
• Thorough understanding of fluid dynamics (flow, pressure, temperature, cavitation, etc.)

Information

• Location: Milwaukee, United States

Industry experience

Education: Bachelor

Seniority: Expert, Engineer, Consultant

Years of experience: 1 to 5 years

Taxonomy

• Smart Meters
• Metering
• Sales & Marketing
• Sales
• Technical Sales Representative