Water Market Lead - Western Canada

GHD  is one of the world’s leading professional services companies operating in the global markets of water, energy and resources, environment, property and buildings, and transportation.

Privately owned by our people , GHD provides engineering, environmental and construction services to private and public sector clients across five continents and the Pacific region. Focused on creating lasting community benefit, our connected global network of 10,000 people deliver projects with high standards of safety, quality and ethics.

Committed to sustainable development, GHD improves the physical, natural and social environments of the many communities in which we operate.

We offer a professional and friendly culture based on our core values of Safety, Teamwork, Respect and Integrity. We also provide attractive career and professional development through the GHD Business School.

The Regional Market Leader is responsible for market growth in the Region. Accountability for organizational management to achieve agreed performance targets relating to growth of the market and ensuring GHD is ahead of client and market trends. You will collaborate with National Market Leaders, Business Group Leaders, Client Sector Leaders, CRMs within Region and Market, Service Line Leaders, and other leaders within the business.

Responsibilities:

Client:

• Develop and implement Regional Market Business Plan
• Design and execute a strategy to increase GHDs market share and diversify portfolio of private & public sector clients across the Region
• Ensure a coordinated approach to maintaining client management systems, assembling regular contact and meetings with key clients
• Promote relationships with existing and potential clients in Region and increase business by improving client relationships and strengthening repeat business
• Expand client base by promoting GHD’s services proactively
• Proactively collaborate with other Market Sector Leaders to position and win multidisciplinary projects;
• Represents and promotes GHD at networking events, professional and industrial associations, society meetings, conferences, and tradeshows;
• Input on major tenders/bids and proposals
• Identify areas of practice within Region, based on client feedback and market trends that require enhancement to meet present or future opportunities

People:

• Seamless collaboration to ensure services provided by Project Managers and Service Lines enhance GHD’s relationship with client
• Develop, coach and mentor people within the Regional Market Sector, including CRMs, Regional Business Development Leaders, Project Directors and Project Manager
• Ensure team has the materials and resources necessary to deliver quality service
• Attracts strategic hires for the Market to develop and grow business within the Region
• Liaise with the respective Operational leaders and Technical Leaders and collaborate with the Centers of Excellence

Performance:

• Sustainable growth of Regional Market Sector revenue
• Manage and mitigate risks within the Regional Market
• Assist and at times lead major projects to ensure delivery outcomes for region as directed by RMP
• Improve tender success rates and Market income
• Effective management of any designated budgets
• Technical leadership on projects as required and direction
• Identifying and winning key clients and establish cost of retention
• Corporate business development relating to the Market, promoting growth and sustainable profitability
• Project Director on appropriate projects
• Actively participates in the integrated approach to market for all GHD services

Skills, Qualifications and Leadership Capabilities:

• Bachelor’s degree in Engineering
• Professional Designation with EGBC and APEGA
• MBA and PMP would be considered an asset
• Leading Others  – Provides clear direction, listens and actively coaches others to achieves goals and perform at their best
• Strategic Focus  – Builds and communicates a shared vision. Thinks laterally taking into account a wide range of issues to identify both opportunity & risk. Manages short term demands in the context of long term goals
• Deciding & Initiating Action  – Makes timely decisions using sound judgement. Identifies relevant issues and gathers the appropriate information in order to solve problems effectively
• Eye For Business  – Thinks like a business owner and is aware and attentive to risk and commercial implications
• Working with People  – works effectively with people and builds productive relationships with clients and GHD people to achieve positive results. Models GHD values in actions
• Achieving Goals –  Accepting and Tackling demanding goals, working hard, making the most of development opportunities, seeks progression
• Presenting & Communicating  – Speaks Clearly and fluently, expressing opinions, making presentations, responding to an audience, showing credibility
• Writing & Reporting  – Writing clearly, succinctly and correctly, convincing through writing, avoiding jargon, structuring information
• Adapting  – Tolerates ambiguity and is open and adaptable to change. Maintains positive and supportive outlook and manages emotions
• Delivering Results  – Meets the needs of GHD clients with an emphasis on proactive communication, timely delivery, quality service and good commercial outcomes
• Personal Courage  – Operates with a sense of conviction. Willing to advocate ideas against resistance in order to move things forward. Prepared to make difficult decisions and hold self and others accountable
• Self-Development  – Actively seeks feedback and is open to learning new behaviours. Shows an awareness of strengths and limitations, together with their impact on others
• Persuading & Influencing -  Gains clear agreement and commitment from clients and GHD people. Conveys integrity and respect. Actively promotes ideas and expresses opinions in a credible manner and strives for the right solution
• Relating and Networking –  Building relationships. Networking, relating to all levels
• Entrepreneurial  – Keeping up to date with competitor information and market trends, identifying business opportunities, showing financial awareness, controlling cost
• Planning and Organizing  – Setting objectives, planning, establishing contingencies, managing time, resources and people, monitoring progress

We offer an opportunity to be part of a growing and dynamic employee owned company, a professional working environment with career development potential and a competitive salary packages based on qualifications, skills and experience in a privately held, quality driven and client focused company.

As a multicultural organization, we encourage individual achievement and recognize the strength of a diverse workforce. GHD is an equal opportunity employer. Upon request, GHD will provide reasonable accommodation for applicants with disabilities throughout the recruitment and selection process.

Information

• Location: Richmond, Canada

Industry experience

Education: Bachelor

Seniority: Manager, Director, Professor

Taxonomy

• Business Development
• Sales & Marketing
• Technical Sales Representative