I use my phone the most to do almost everything on and the Water Network app is very glitchy and difficult to use. Is there a tech line I can sp...

Published April 11, 2017 19:49 by Kurt Rasmussen, P.Eng., Specialist Engineer, Water & Wastewater Engineering, SaskWater

I use my phone the most to do almost everything on and the Water Network app is very glitchy and difficult to use. Is there a tech line I can speak with as I want to answer questions for people but when I try I only see half the screen and cannot type. Also when I select buttons like "notices" or "mail" the app either does not open or just crashes. I'm using iPhone 7 10.3.2. My email is kurtras@sasktel.net if others can help.

2 Comments

Dear Kurt - please check the Water Network App, the issue with the content display is resolved, now you can surf Water Network content on App without any hinderance. Enjoy!!

Published April 21, 2017 14:36 by Vishakha Rajput, Previous COO The Water Network at AquaSPE AG

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Dear Kurt Rasmussen, P.Eng. we are aware of this mobile App issue and we are trying to fix this asap. Thanks for your concern and patience. I will get back to you once we fix the technical problem. Mean while pl explore the Water Network web version, on phone also it works good. Thanks once again for your support . Regards - Vish.

Published April 11, 2017 23:55 by Vishakha Rajput, Previous COO The Water Network at AquaSPE AG

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1 Comment

Wow! That was incredible response time! I will use the web version for now.

Sincerely,

kurt

Published April 12, 2017 02:25 by Kurt Rasmussen, P.Eng., Specialist Engineer, Water & Wastewater Engineering, SaskWater

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